Cancellation & Refunds

At ToothSphere, we want you to be completely satisfied with our service. Our refund policy is designed to be fair and transparent.

Eligibility for Refunds: • Refunds are available within 30 days of subscription purchase • Must demonstrate that the service did not meet the described functionality • Technical issues that cannot be resolved by our support team • Service availability below our 99.9% uptime guarantee

Non-Refundable Items: • Subscription fees after 30 days from purchase date • Setup fees and custom integration costs • Training sessions already conducted • Data migration services already completed • Third-party services or add-ons

Refund Amount: • Full refund: Within 7 days of purchase with minimal usage • Partial refund: 8-30 days, prorated based on usage • No refund: After 30 days or if terms of service violated

Processing Time: • Refund requests reviewed within 2-3 business days • Approved refunds processed within 5-7 business days • Funds reflected in your account within 7-10 business days (depending on your bank)

To request a refund, contact our support team at support@toothsphere.com with your order details and reason for refund.